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Article
Publication date: 21 September 2015

Seulki Do, Sam G. Oh and Sungin Lee

The purpose of this paper is to validate the usefulness of resource description and access (RDA) from user perspectives by implementing an RDA-based bibliographic retrieval…

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Abstract

Purpose

The purpose of this paper is to validate the usefulness of resource description and access (RDA) from user perspectives by implementing an RDA-based bibliographic retrieval system, and comparing it against two retrieval systems.

Design/methodology/approach

Surveys and interviews were conducted to gather responses from 20 subjects who used the systems. Usability was measured according to the following metrics: search usefulness from search process and results; search efficiency, measured in time and the number of steps involved; general satisfaction for search results and process, and for information need; satisfaction for search functionalities, with five sub-measures (usability of functions of search tool, appropriateness of search results, usability of additional information, usability of associative relations, and appropriateness of search categories); and system convenience in terms of understandability and ease.

Findings

The survey results indicate that all but the satisfaction for appropriateness of search categories showed significant differences between the systems. The interviews show that the RDA system received from the subjects a more positive evaluation compared to the counterpart systems, in search usefulness, search efficiency, general search satisfaction, satisfaction for search functionalities.

Practical implications

Though a few organizations such as the Library of Congress in the USA have implemented RDA, no such endeavors have been undertaken in the context of Korean bibliography, and especially for the systematic validation of usability of such a system from user perspectives.

Originality/value

This is the first published study that validates the usefulness perceived by users of RDA in the context of Korean bibliography.

Article
Publication date: 20 June 2016

Sungin Lee, Wonhong Jang, Eunsol Lee and Sam G. Oh

The purpose of this paper is to examine the effect of, and identify core techniques of, search engine optimization (SEO) techniques applied to the web (http://lg-sl.net) and…

6985

Abstract

Purpose

The purpose of this paper is to examine the effect of, and identify core techniques of, search engine optimization (SEO) techniques applied to the web (http://lg-sl.net) and mobile (http//m.lg-sl.net) Science Land content and services at LG Sangnam Library in Korea.

Design/methodology/approach

In accordance with three major SEO guidelines, ten SEO techniques were identified and applied, and their implications were extracted on three areas: improved search engine accessibility, increased relevance between site content and search engine keywords, and improved site credibility. The effects were quantitatively analyzed in terms of registered search engine keywords and influx of visits via search engines.

Findings

This study shows that SEO techniques help increase the exposure of the library services and the number of visitors through search engines.

Practical implications

SEO techniques have been applied to a few non-Korean information service organizations, but it is not a well-accepted practice in Korean libraries. And the dominant search engines in Korea have published their own SEO guidelines. Prior to this study, no significant endeavors have been undertaken in the context of Korean library services that have adopted SEO techniques to boost exposure of library services and increase user traffics.

Originality/value

This is the first published study that has applied optimized SEO techniques to Korean web and mobile library services, in order to demonstrate the usefulness of the techniques for maximized exposure of library content.

Details

Library Hi Tech, vol. 34 no. 2
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 1 March 2023

Sung In Choi, Jingyu Zhang and Yan Jin

This study provides real-world evidence for the relationship between strategic communication from a global/multinational perspective and the effectiveness of corporate message…

Abstract

Purpose

This study provides real-world evidence for the relationship between strategic communication from a global/multinational perspective and the effectiveness of corporate message strategies in the context of environment risk communication. Among sustainability issues, particulate matter (PM) air pollution has threatened the health and social wellbeing of citizens in many countries. The purpose of this paper is to apply the message framing and attribution theories in the context of sustainability communication to determine the effects of risk message characteristics on publics’ risk responses.

Design/methodology/approach

Using a 2 (message frame: gain vs loss) × 2 (attribution type: internal vs external) × 2 (country: China vs South Korea) between-subjects experimental design, the study examines the message framing strategies' on publics' risk responses (i.e. risk perception, risk responsibility attribution held toward another country and sustainable behavioral intention for risk prevention).

Findings

Findings include (1) main effects of message characteristics on participants’ risk responses; (2) the impact of country difference on participants’ differential risk responses and (3) three-way interactions on how risk message framing, risk threats type and country difference jointly affect not only participants’ risk perception and risk responsibility attribution but also their sustainable behavioral intention to prevent PM.

Research limitations/implications

Although this study used young–adult samples in China and South Korea, the study advances the theory building in strategic environmental risk communication by emphasizing a global/multinational perspective in investigating differences among at-risk publics threatened by large-scale environmental risks.

Practical implications

The study's findings provide evidence-based implications such as how government agencies can enhance the environmental risk message strategy so that it induces more desired risk communication outcomes among at-risk publics. Insights from our study offer practical recommendations on which message feature is relatively more impactful in increasing intention for prosocial behavioral changes.

Social implications

This study on all measured risk responses reveals important differences between at-risk young publics in China and South Korea and how they respond differently to a shared environmental risk such as PM. The study's findings provide new evidence that media coverage of global environmental issues needs to be studied at the national level, and cross-cultural comparisons are imperative to understand publics’ responses to different news strategies. Thus, this study offers implications for practitioners to understand and apply appropriate strategies to publics in a social way across different countries so as to tailor risk communication messaging.

Originality/value

This study offers new insights to help connect message framing effects with communication management practice at the multi-national level, providing recommendations for government communication practitioners regarding which PM message features are more likely to be effective in forming proper risk perception and motivate sustainable actions among at-risk publics in different countries.

Details

Corporate Communications: An International Journal, vol. 28 no. 3
Type: Research Article
ISSN: 1356-3289

Keywords

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